Call Center Phrases

Top 7 Phrases That Call Center Agents Should Never Use

Often at times, customer service agents at call centers can say certain things that may not be good. One call, one phrase, and even one word can turn a customer off or on the other side, it can bring future bus...

Cold Caller

What Kind of Job Qualifications Should A Cold Caller Have?

Cold calling is one of the cornerstones of any real estate business, especially for newcomers. It is a great way to generate leads that can keep your business growing. However, it can also be a time consuming a...

Benefits of a call center in Real Estate

Benefits Of A Call Center For Real Estate

In the world of real estate you have to be available to your clients all the time in order to offer them the service that they expect. The negative about that is that no matter what, there are only 24 hours in ...

Call Center Etiquette

5 Tips for Call Center Etiquette

Etiquette is Key Call center callers can be the first and only contact point for customers and are therefore often the face of a company, which is why maintaining a high level of etiquette is a must for any ...

Call Center Regulations

Regulations for A Call Center

Call centers are often the face of customer service. Many large organizations maintain call centers to make outbound calls and intake incoming calls to help customers any service available. Although some call c...